Payment link terms
On this page
A short guide to what happens when you choose to pay a merchant through a Pat link.
About Pat and Ernwell, Inc.
Pat is a product and service owned and operated by Ernwell, Inc. In these payment terms, “we,” “us,” and “our” mean Ernwell, Inc.; Pat refers to its product and service.
Our mailing address is 1895 E Rodeo Walk Dr, Suite 200, Holladay, UT 84117, United States.
Before you pay
Check the merchant name, items, quantity, total, currency, and expiration shown on the link. The merchant—not Pat—sets the offer and is responsible for having the goods or services available.
The final amount charged through Pat may include an applicable processing fee. Any fee is included in the final total shown before payment and is not charged a second time.
Checkout and confirmation
Our payment provider processes the payment in the supported currency shown at checkout. A payment is complete only when the provider confirms it. Keep the confirmation for your records; a browser redirect by itself is not proof of payment.
Refunds, disputes, and fulfillment
Ask the merchant about delivery, pickup, cancellation, returns, and refunds. If a merchant does not resolve an issue, you may have rights through your card issuer or bank. A bank dispute does not change the merchant’s responsibility to respond to your order.
Payment data and processors
Pat receives payment status and limited transaction details needed to operate the link. Our payment processors may handle the payment credentials under their own privacy notices and terms. Never share a one-time code, password, or full card number with a merchant or Pat support agent.
Questions
Merchant questions: contact the merchant shown on your payment page. For Pat questions, email hello@paywithpat.com or write to 1895 E Rodeo Walk Dr, Suite 200, Holladay, UT 84117, United States. Include the payment-link receipt number, but not sensitive payment credentials.
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